B-Guest is a Guest Engagement Platform that has been designed to shorten the distance between hotels and guests, connecting them in the best possible way.
It provides a set of innovative services for hotels, helping them reduce costs, increase revenues and make guests happier.
Check-In solution totally integrated with your PMS, designed to be used by your guests prior to arrival.
A complementary communication and up-selling channel with guests who can request whatever they want, anywhere, anytime, always using their own devices.
Guests can check their bill, authorise the payment, provide invoice details and just leave your hotel, avoiding any possible stressful queues.
A real-time service feedback solution for your guests, every time they order a service or use your outlets, avoiding possible bad reviews on social media?
Communicate with every guest, prior, during or after stay, using the channel of their preference (e-mail, SMS, App and FB Messenger).
A digital compendium with an A to Z service list that hotels can easily update on the fly without any cost and that guests can explore wherever they are by conveniently using their mobile devices.
Automate manual processes, save time and reduce costs
Use our Check-In solution to shorten queues in the reception
Reach all guests suggesting what they want at the right time
Provide guests the most convenient channels to communicate
Know your customers better and personalise their stays