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Whitepaper: Hotels and TripAdvisor reviews

Consumer opinion and online reviews are the second most trusted form of advertising, and influence 95% of travellers looking for accommodation on TripAdvisor, the world’s largest travel website. ...

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How to improve customer loyalty with NPS [Infographic]

With each consumer brand competing to be front of mind, it takes something special to really stand out, especially for the ‘millennials’ and ‘digital natives’ of the younger generations. Feeling valued is very important to this community of customers....

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